Bridging Help, Hope & Health.
Changing Narratives.
Innovate to Transform Lives.

Citywide Case Management has a new phone number (415) 502-3000

and fax number (415) 514-6466

Citywide provides compassionate, respectful, culturally humble, and comprehensive behavioral health services to people experiencing serious mental illnesses and their support networks to facilitate recovery. Our multidisciplinary treatment is designed to improve the client’s quality of life and honor personal goals and hopes.


Our Clients



# Served Annually


Black & Latinx



Actively Using Substance


Experiencing Serious Mental Illness


Our Points of Pride


Largest provider of Intensive Case Management (ICM) services in San Francisco.

Only ICM in San Francisco that serves Cantonese speaking clients.

First ICM to have an African-American/Black culturally focused team.

Only ICM with a justice-involved focus.


Our Activities



Clinical Case Management

Service Brokerage / Skills Development / Social Network Development / Crisis Intervention / Money Management / Outreach / Advocacy


Group / Individual

Medication Management

Psychiatric Assessment/ Diagnosis / Medication Management / Medication Monitoring


Supported Employment

Supported Employment / Match with competitive jobs in the community


Collaboration with UCSF, UC Berkeley, SFSU researchers


Training site for Social Work, MFT, Psychology, Nursing, and Medical trainees from various institutions



Our Partners