Mission Statement

Citywide Case Management is a division of UCSF's Department of Psychiatry which provides comprehensive, compassionate, respectful, and culturally and clinically competent psychiatric services to individuals with severe and persistent mental illness.

Since 1981, the Division of Citywide Case Management Programs has operated under the direction of the Department of Psychiatry at Zuckerberg San Francisco General Hospital and Trauma Center. Its mission is to support the recovery of San Francisco’s highest risk mentally ill adults and to reduce their use of institutional and acute care (psychiatric emergency services, hospital care, and/or jails), while helping to maximize their ability to maintain stable, productive, fulfilling lives in the community. All division program services include medication assessment and management, crisis intervention, outreach and case management, and individual, group and family therapy, which continue as long as clients need an intensive level of intervention.


The Center's Staff Members are dedicated to enhancing of the quality of life of each client we serve. Our multi-disciplinary treatment are designed to honor each client's goals and hopes; to support diversity in race, eProgramthnicity, gender, age, religion, and sexual orientation; to affirm each person's strengths; and to help each client engage in meaningful and purposeful educational, spiritual, social, vocational, and recreational activities.

Program Description

Citywide Case Management is composed of multidisciplinary teams of psychiatrists, licensed psychiatric technicians, clinical social workers, marriage and family therapists, occupational therapists, nurse specialists, peer case managers and others. The Center also has internship opportunities in each program.

Multicultural Services

Bilingual services are provided in Cantonese, Mandarin, Korean, Spanish, Russian, and French. Further cultural competencies include African American, Pakistani, Filipino, and LGBT. We strive to provide for clients' needs and support diversities of race, ethnicity, language, religion, gender and sexual orientation.


Clinic Service

  • Assessment and Treatment Planning
  • Individual Therapy
  • Case Management
  • Medication Support Services
  • Community Outreach
  • Crisis Intervention
  • Group Therapy
  • Couple/Family Therapy